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IT service management
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#	Item
81	ResolutionBe it resolved by the Commissioners of the Town of Bellefonte, on this day after fair consideration, that the following is a policy of service regarding Trash and Recycling in the Town: 1) All single Add to Reading List Source URL: www.townofbellefonte.com Language: English - Date: 2016-06-22 15:07:27 Waste containers Street furniture Waste management Dumpster Recycling Trash Natural environment Cigarette receptacle
82	IEEE TRANSACTIONS ON SERVICES COMPUTING, VOL. 6, NO. 2, Add to Reading List Source URL: www.infosys.tuwien.ac.at Language: English - Date: 2013-06-06 08:13:42 Applied mathematics Mathematical optimization Mathematics Business Operations research Cybernetics IT service management Outsourcing Genetic algorithm SmithLemliOpitz syndrome Algorithm Artificial neural network
83	From Service Level Agreements (SLA) to Experience Level Agreements (ELA): The Challenges of Selling QoE to the User Martín Varela† , Patrick Zwickl∗ , Peter Reichl∗ , Min Xie‡ , Henning Schulzrinne§ † VTT Add to Reading List Source URL: www.cnl.fi Language: English - Date: 2015-09-16 03:33:32 Business Information technology management Professional studies IT service management Outsourcing Marketing Quality of experience Streaming Telecommunications engineering Service-level agreement Quality of service Voice over IP
84	Engineering Virtualized Services Modelling Implementation Add to Reading List Source URL: envisage-project.eu Language: English - Date: 2015-04-06 11:33:00 Contract law IT service management Outsourcing Service-level agreement Business Provisioning Professional studies
85	Ca se S t udy Grupo PRISA of Spain Transforms IT Service Delivery Using Daptiv PPM “Daptiv PPM has been an essential driver of transformation at Grupo PRISA to manage budget, approve project initiatives, and Add to Reading List Source URL: www.daptiv.com Language: English - Date: 2012-03-13 20:34:19 Information technology management Management Project management Business process management Change management Professional studies Business
86	SPECS Project Secure Provisioning of Cloud Services based on SLA Management Cloud Forward Confernce Pisa, Add to Reading List Source URL: cf2015.holacloud.eu Language: English - Date: 2015-10-12 10:21:52 Contract law IT service management Outsourcing Service-level agreement Business Mobile telecommunications Economy LTE
87	Succeeding with CBA in e-Government IAC, EA SIG Add to Reading List Source URL: www.it-aac.org Language: English - Date: 2015-06-22 12:07:28 Information technology management Software architecture Enterprise architecture Enterprise architecture framework Federal enterprise architecture Component-based software engineering Treasury Enterprise Architecture Framework Applications architecture Service-oriented architecture Enterprise application integration Business process management Enterprise integration
88	PRESS RELEASE _____________ Turbo for IT Services: massive increase of performance thanks to ISOwithin thre Add to Reading List Source URL: mk.cis-cert.com Language: English - Date: 2010-05-19 06:52:22 Information technology management Information technology Method engineering ITIL Management ISO/IEC 20000 IT service management Professional certification Quality management
89	The Business-IT Gap: A Key Challenge Doug McDavid IBM Almaden Service Research The Dynamics: Coevolution Add to Reading List Source URL: almaden.ibm.com Language: English - Date: 2004-05-13 12:11:35 Economy Business Enterprise modelling Enterprise architecture Management Business process Process management Business process modeling Business model Business requirements Enterprise engineering
90	GAO, CLOUD COMPUTING: Agencies Need to Incorporate Key Practices to Ensure Effective Performance Add to Reading List Source URL: www.gao.gov Language: English - Date: 2016-04-07 12:18:21 Computing Cloud computing Business Cloud infrastructure Outsourcing Contract law IT service management Service-level agreement Government Accountability Office General Services Administration Elasticity Cloud computing issues

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